/* ============================================================
   Elos Klinik — Çözüm Hattı
   style.css
   ============================================================ */

:root {
  --ink: #101a26;
  --slate: #4a5c6e;
  --mist: #7d8fa0;
  --paper: #eef2f5;
  --surface: #ffffff;
  --line: #d9e1e8;
  --line-soft: #e8eef2;

  --resolved: #0e7c6b;
  --resolved-soft: #e4f2ef;
  --pending: #a2620d;
  --pending-soft: #fbf0dd;

  --brand: #d81f3c;        /* Elos logosundaki kirmizi — tek aksiyon rengi */
  --brand-dark: #b3162f;

  --focus: #1f6feb;

  --display: "Bricolage Grotesque", "Segoe UI", sans-serif;
  --body: "Source Sans 3", "Segoe UI", sans-serif;
  --mono: "IBM Plex Mono", ui-monospace, monospace;

  --wrap: 1120px;
  --radius: 4px;
}

* { box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
  margin: 0;
  background: var(--paper);
  color: var(--ink);
  font-family: var(--body);
  font-size: 17px;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

img { max-width: 100%; display: block; }
a { color: inherit; }

.wrap {
  max-width: var(--wrap);
  margin: 0 auto;
  padding: 0 24px;
}

:focus-visible {
  outline: 2px solid var(--focus);
  outline-offset: 2px;
}

.skip {
  position: absolute;
  left: -9999px;
}
.skip:focus {
  left: 16px; top: 12px;
  z-index: 99;
  background: var(--ink); color: #fff;
  padding: 10px 16px; border-radius: var(--radius);
}

/* ---------- Header ---------- */

.site-header {
  background: var(--surface);
  border-bottom: 1px solid var(--line);
  position: sticky;
  top: 0;
  z-index: 40;
}

.header-inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  min-height: 84px;
}

.brand {
  display: flex;
  align-items: center;
  gap: 14px;
  text-decoration: none;
}
.brand img { height: 46px; width: auto; }
.brand-tag {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: var(--mist);
  border-left: 1px solid var(--line);
  padding-left: 14px;
}

.nav {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  list-style: none;
  margin: 0;
  padding: 0;
}
.nav li { display: flex; }
.nav a {
  text-decoration: none;
  font-size: 15px;
  color: var(--slate);
  padding: 8px 12px;
  border-radius: var(--radius);
}
.nav a:hover { color: var(--ink); background: var(--paper); }
.nav a.current { color: var(--ink); font-weight: 600; }

.btn {
  display: inline-block;
  border: 1px solid var(--brand);
  background: var(--brand);
  color: #fff;
  font-family: var(--body);
  font-size: 15.5px;
  font-weight: 600;
  padding: 11px 22px;
  border-radius: var(--radius);
  text-decoration: none;
  cursor: pointer;
  transition: background .15s ease, border-color .15s ease, transform .1s ease;
}
.btn:hover { background: var(--brand-dark); border-color: var(--brand-dark); }
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: .55; cursor: default; }

/* header'daki buton: .nav a kurali rengi ezmesin diye ozgullugu esitliyoruz */
.nav a.btn {
  color: #fff;
  background: var(--brand);
  border-color: var(--brand);
  font-weight: 600;
  padding: 11px 22px;
  margin-left: 6px;
  box-shadow: 0 1px 2px rgba(216, 31, 60, .28);
}
.nav a.btn:hover {
  color: #fff;
  background: var(--brand-dark);
  border-color: var(--brand-dark);
}

.btn-ghost {
  background: transparent;
  color: var(--ink);
  border-color: var(--line);
  box-shadow: none;
}
.btn-ghost:hover { background: var(--surface); color: var(--ink); border-color: var(--mist); }

/* ---------- Hero ---------- */

.hero {
  background: var(--surface);
  border-bottom: 1px solid var(--line);
  padding: 72px 0 56px;
}

.eyebrow {
  font-family: var(--mono);
  font-size: 12px;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: var(--resolved);
  margin: 0 0 18px;
}

.hero h1 {
  font-family: var(--display);
  font-weight: 700;
  font-size: clamp(2.1rem, 5vw, 3.4rem);
  line-height: 1.08;
  letter-spacing: -0.02em;
  margin: 0 0 20px;
  max-width: 16ch;
}

.hero p.lede {
  font-size: 19px;
  color: var(--slate);
  max-width: 60ch;
  margin: 0 0 32px;
}


/* ---------- Ledger (stat strip) ---------- */

.ledger {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  border-top: 1px solid var(--line);
  margin-top: 56px;
}
.ledger div {
  padding: 22px 24px 0 0;
}
.ledger dt {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: var(--mist);
  margin: 0 0 6px;
}
.ledger dd {
  margin: 0;
  font-family: var(--display);
  font-size: 30px;
  font-weight: 600;
  letter-spacing: -0.01em;
}

/* ---------- Archive ---------- */

.archive { padding: 56px 0 80px; }

.section-head {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 24px;
  flex-wrap: wrap;
  margin-bottom: 28px;
}
.section-head h2 {
  font-family: var(--display);
  font-size: 28px;
  font-weight: 600;
  letter-spacing: -0.01em;
  margin: 0;
}
.section-head p {
  margin: 6px 0 0;
  color: var(--slate);
  font-size: 16px;
}

.controls {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  align-items: center;
  margin: 0 0 16px;
}

.search {
  flex: 1 1 260px;
  min-width: 220px;
  position: relative;
  margin: 0;
}
.search input {
  width: 100%;
  font-family: var(--body);
  font-size: 16px;
  padding: 11px 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface);
  color: var(--ink);
}
.search input::placeholder { color: var(--mist); }

.filters {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin-bottom: 22px;
}
.chip {
  display: inline-block;
  font-family: var(--body);
  font-size: 14px;
  line-height: 1.3;
  padding: 7px 13px;
  border: 1px solid var(--line);
  background: var(--surface);
  color: var(--slate);
  border-radius: 999px;
  text-decoration: none;
  white-space: nowrap;
}
.chip:hover { border-color: var(--mist); color: var(--ink); }
.chip.aktif {
  background: var(--ink);
  border-color: var(--ink);
  color: #fff;
}

/* arama formundaki "Ara" butonu ve temizle bağlantısı */
.controls .btn-ghost { padding: 10px 18px; }
.clear {
  font-size: 14px;
  color: var(--slate);
  white-space: nowrap;
}
.clear:hover { color: var(--ink); }

.count {
  font-family: var(--mono);
  font-size: 12px;
  color: var(--mist);
  margin: 0 0 20px;
}

/* ---------- Semantik etiket sifirlamalari ---------- */

search { display: block; }

address {
  font-style: normal;
  color: var(--slate);
  font-size: 15px;
  margin: 0 0 8px;
  max-width: 40ch;
}
address a { text-decoration: none; }
address a:hover { text-decoration: underline; }

abbr[title] { text-decoration: none; }

blockquote { margin: 0; }

.hero-actions {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  margin: 0;
}

/* ---------- Case cards ---------- */

.cases {
  display: grid;
  gap: 20px;
}

.case {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  position: relative;
  overflow: hidden;
}

/* file tab strip on the left edge */
.case::before {
  content: "";
  position: absolute;
  left: 0; top: 0; bottom: 0;
  width: 3px;
  background: var(--resolved);
}
.case.is-islemde::before { background: var(--pending); }

.case-head {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
  padding: 16px 22px;
  border-bottom: 1px solid var(--line-soft);
  background: #fbfcfd;
}

.case-no {
  font-family: var(--mono);
  font-size: 12px;
  letter-spacing: .06em;
  color: var(--slate);
  margin: 0;
}

.tag {
  margin: 0;
  font-size: 12.5px;
  padding: 3px 10px;
  border-radius: 999px;
  border: 1px solid var(--line);
  color: var(--slate);
  background: var(--surface);
  white-space: nowrap;
}

.status {
  margin: 0 0 0 auto;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  font-size: 13px;
  font-weight: 600;
  padding: 5px 12px 5px 9px;
  border-radius: 999px;
  background: var(--resolved-soft);
  color: var(--resolved);
  white-space: nowrap;
}
.status svg { width: 15px; height: 15px; flex: none; }
.case.is-islemde .status {
  background: var(--pending-soft);
  color: var(--pending);
}

.case-body { padding: 24px 22px 6px; }

.case h3 {
  font-family: var(--display);
  font-size: 20px;
  font-weight: 600;
  line-height: 1.3;
  letter-spacing: -0.01em;
  margin: 0 0 12px;
  max-width: 62ch;
}

.case .meta {
  font-family: var(--mono);
  font-size: 12px;
  color: var(--mist);
  margin: 0 0 14px;
}

.case .complaint {
  margin: 0;
  color: var(--slate);
  max-width: 74ch;
}

/* resolution block */
.reply {
  margin: 22px 22px 22px;
  padding: 20px 22px;
  background: var(--resolved-soft);
  border-radius: var(--radius);
  border: 1px solid #cfe6e1;
}
.case.is-islemde .reply {
  background: var(--pending-soft);
  border-color: #f0dcb8;
}

.reply-head {
  margin: 0 0 10px;
  display: flex;
  align-items: center;
  gap: 9px;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: var(--resolved);
}
.case.is-islemde .reply-head { color: var(--pending); }
.reply-head svg { width: 14px; height: 14px; }

/* yanıt bloğundaki Elos logosu */
.reply-logo {
  width: 20px;
  height: 20px;
  border-radius: 50%;
  flex: none;
  background: var(--surface);
  padding: 1px;
  box-shadow: 0 0 0 1px #cfe6e1;
}
.case.is-islemde .reply-logo { box-shadow: 0 0 0 1px #f0dcb8; }

.reply p {
  margin: 0;
  color: #17323c;
  max-width: 74ch;
}
.case.is-islemde .reply p { color: #3f2f14; }

/* timeline */
.track {
  display: flex;
  align-items: center;
  gap: 0;
  margin: 0;
  padding: 0 22px 20px;
  flex-wrap: wrap;
  list-style: none;
}
.step {
  display: flex;
  align-items: center;
  gap: 7px;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .06em;
  text-transform: uppercase;
  color: var(--mist);
}
.step .dot {
  width: 7px; height: 7px;
  border-radius: 50%;
  background: var(--line);
  flex: none;
}
.step.done { color: var(--slate); }
.step.done .dot { background: var(--resolved); }
.case.is-islemde .step.done .dot { background: var(--pending); }
.track .bar {
  list-style: none;
  flex: 1 1 20px;
  min-width: 20px;
  height: 1px;
  background: var(--line);
  margin: 0 12px;
}

.empty {
  margin: 0;
  background: var(--surface);
  border: 1px dashed var(--line);
  border-radius: var(--radius);
  padding: 48px 24px;
  text-align: center;
  color: var(--slate);
}
.empty strong { display: block; color: var(--ink); margin-bottom: 6px; font-size: 18px; }

/* ---------- CTA band ---------- */

.band {
  background: var(--ink);
  color: #fff;
  padding: 64px 0;
}
.band h2 {
  font-family: var(--display);
  font-size: clamp(1.6rem, 3.4vw, 2.2rem);
  font-weight: 600;
  letter-spacing: -0.01em;
  margin: 0 0 12px;
  max-width: 22ch;
}
.band p {
  color: #a9bbcc;
  max-width: 58ch;
  margin: 0 0 26px;
}
.band .btn {
  background: var(--brand);
  color: #fff;
  border-color: var(--brand);
}
.band .btn:hover { background: #e8354f; border-color: #e8354f; }

/* ---------- Form page ---------- */

.form-page { padding: 56px 0 80px; }

.page-title {
  font-family: var(--display);
  font-size: clamp(1.9rem, 4vw, 2.6rem);
  font-weight: 700;
  letter-spacing: -0.02em;
  line-height: 1.1;
  margin: 0 0 12px;
}
.page-lede {
  color: var(--slate);
  max-width: 62ch;
  margin: 0 0 40px;
  font-size: 18px;
}

fieldset {
  border: 0;
  margin: 0 0 8px;
  padding: 0;
}
fieldset + fieldset {
  margin-top: 30px;
  padding-top: 26px;
  border-top: 1px solid var(--line-soft);
}
legend {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: var(--mist);
  padding: 0;
  margin-bottom: 18px;
}

.req {
  color: var(--brand);
  text-decoration: none;
  font-weight: 700;
  margin-left: 2px;
}

.form-submit { margin: 26px 0 0; }

.form-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.55fr) minmax(0, 1fr);
  gap: 48px;
  align-items: start;
}

.form-card {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 32px;
}

.field { margin: 0 0 22px; }
.field label {
  display: block;
  font-size: 14px;
  font-weight: 600;
  margin-bottom: 4px;
}
.field .hint {
  display: block;
  font-weight: 400;
  font-size: 13px;
  color: var(--mist);
  margin-bottom: 7px;
}
.field input,
.field select,
.field textarea {
  width: 100%;
  font-family: var(--body);
  font-size: 16px;
  color: var(--ink);
  padding: 11px 13px;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--surface);
}
.field textarea { min-height: 150px; resize: vertical; }
.field input:focus, .field select:focus, .field textarea:focus { border-color: var(--focus); }

.field.invalid input,
.field.invalid select,
.field.invalid textarea { border-color: #b3261e; }
.error {
  display: none;
  color: #b3261e;
  font-size: 13.5px;
  margin: 6px 0 0;
}
.field.invalid .error { display: block; }

.check {
  cursor: pointer;
  display: flex;
  gap: 10px;
  align-items: flex-start;
  font-size: 14.5px;
  color: var(--slate);
  margin-bottom: 14px;
}
.check input { width: 17px; height: 17px; margin-top: 3px; flex: none; }
.check a { color: var(--ink); }

.form-note {
  font-size: 13.5px;
  color: var(--mist);
  margin-top: 18px;
}

.aside {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 26px;
}
.aside h2 {
  font-family: var(--display);
  font-size: 18px;
  font-weight: 600;
  margin: 0 0 14px;
}
.aside ol { margin: 0; padding-left: 20px; color: var(--slate); font-size: 15px; }
.aside li { margin-bottom: 9px; padding-left: 2px; }
.aside li::marker { color: var(--brand); font-weight: 600; }
.aside .direct {
  margin: 20px 0 0;
  padding-top: 18px;
  border-top: 1px solid var(--line-soft);
  font-size: 15px;
  color: var(--slate);
}
.aside .direct a { font-weight: 600; text-decoration: none; color: var(--ink); }
.aside .direct a:hover { text-decoration: underline; }

.result {
  display: none;
  border-radius: var(--radius);
  padding: 18px 20px;
  margin: 0 0 24px;
  font-size: 15.5px;
}
.result.ok { display: block; background: var(--resolved-soft); color: #0b5c50; border: 1px solid #cfe6e1; }
.result.fail { display: block; background: #fdeceb; color: #8f1d16; border: 1px solid #f3cfcb; }

/* ---------- Footer ---------- */

.site-footer {
  background: var(--surface);
  border-top: 1px solid var(--line);
  padding: 48px 0 32px;
}
.footer-grid {
  display: grid;
  grid-template-columns: 1.4fr 1fr 1fr;
  gap: 40px;
  margin-bottom: 36px;
}
.site-footer h4 {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: var(--mist);
  margin: 0 0 14px;
  font-weight: 500;
}
.site-footer ul { list-style: none; margin: 0; padding: 0; }
.site-footer li { margin-bottom: 9px; }
.site-footer a { color: var(--slate); text-decoration: none; font-size: 15px; }
.site-footer a:hover { color: var(--ink); text-decoration: underline; }
.footer-brand img { height: 42px; margin-bottom: 18px; }
.footer-brand p { color: var(--slate); font-size: 15px; margin: 0 0 8px; max-width: 40ch; }

.legal {
  border-top: 1px solid var(--line-soft);
  padding-top: 22px;
  font-size: 13px;
  color: var(--mist);
  line-height: 1.65;
}
.legal p { margin: 0 0 10px; }
.legal .row {
  margin: 14px 0 0;
  display: flex;
  justify-content: space-between;
  gap: 20px;
  flex-wrap: wrap;
}
.legal a { color: var(--slate); }

/* ---------- Responsive ---------- */

@media (max-width: 900px) {
  .form-layout { grid-template-columns: 1fr; gap: 28px; }
  .footer-grid { grid-template-columns: 1fr 1fr; }
  .ledger { grid-template-columns: 1fr 1fr; row-gap: 4px; }

  /* dar ekranda CTA butonu menuyu sisiriyor; "Sikayet Bildir" linki zaten var */
  .nav .btn { display: none; }
}

@media (max-width: 660px) {
  body { font-size: 16px; }

  .header-inner {
    flex-direction: column;
    align-items: stretch;
    gap: 0;
    padding: 0;
    min-height: 0;
  }
  .brand {
    padding: 18px 0 16px;
    justify-content: center;
  }
  .brand img { height: 52px; }
  .brand-tag { display: none; }

  .nav {
    width: 100%;
    gap: 0;
    flex-wrap: nowrap;
    justify-content: center;
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: none;
    border-top: 1px solid var(--line-soft);
  }
  .nav::-webkit-scrollbar { display: none; }
  .nav a {
    padding: 13px 14px;
    border-radius: 0;
    white-space: nowrap;
    font-size: 15px;
    border-bottom: 2px solid transparent;
  }
  .nav a:hover { background: transparent; }
  .nav a.current {
    border-bottom-color: var(--ink);
  }

  .hero { padding: 44px 0 40px; }
  .footer-grid { grid-template-columns: 1fr; gap: 28px; }
  .form-card { padding: 22px; }
  .case-head { padding: 14px 16px; }
  .case-body { padding: 20px 16px 4px; }
  .reply { margin: 18px 16px; padding: 16px; }
  .track { padding: 0 16px 18px; }
  .status { margin-left: 0; }
}

@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  * { transition: none !important; animation: none !important; }
}